1. Prices
The prices of our products will be as quoted on our site from time to time or as indicated in the invoice. We take all reasonable care to ensure that the prices are correct at the time when the relevant information was entered onto the system.
Prices and offers for our Products may change from time to time. We reserve the right to increase or decrease the price for marketing and A/B test purposes.
All customized templates will attract unique quotes depending on the level work needed to accomplish the task.
Payment
By using the Services, you agree to pay ProjoDesk all associated fees (the “Fees”), as indicated to you at the time you agree to such fees (e.g. when you register for your Account or during the checkout process).
ProjoDesk’s payment services are provided by trusted Third Party Payment Processors (e.g., PayPal or Debit Cards). As such, you may be redirected to a third-party website and/or required to agree to separate third party terms in order to complete your payment transaction.
By accessing this website and purchasing or downloading any digital product or service, you agree to be bound by these Terms and Conditions (“T&Cs”). If you do not agree with any part of these terms, you must not proceed with a purchase or download.
These T&Cs apply to all digital goods and services offered on this website, including but not limited to downloadable templates, charts, infographics, documents, presentations, and design assets.
2. Nature of Digital Goods
All products sold on this website are digital goods delivered electronically. No physical items will be shipped.
Once a digital product is delivered, downloaded, or access is granted, it is considered used and consumed, and ownership of the digital copy transfers to you subject to the license terms below.
3. Cancellation and Refund Policy
Due to the nature of digital products:
- All sales are final.
- We do not offer refunds, returns, or exchanges for digital goods due to a change of mind, mistaken purchase, or lack of use.
- By downloading or accessing the product, you acknowledge that you waive your right to cancel the purchase.
Refunds are possible only when:
- A verified technical glitch at Projodesk.com blocks the customer from downloading the product e.g. corrupted files and broken links.
- A customer pays for the same product twice.
- If the product delivered is “Not as Described” in the sales page.
If, at our sole discretion, a refund is granted for any reason:
- Your license to use the product is immediately and permanently revoked.
- You must delete all copies of the product from all devices and storage locations.
- Continued use after a refund constitutes a violation of these T&Cs.
4. Technical Issues and Support
If you experience technical issues such as:
- Inability to download files
- Corrupted or incomplete files
- Access problems related to your account
You must contact us promptly. We will make reasonable efforts to resolve the issue, including reissuing download links or providing alternative access.
Technical assistance does not include:
- Software installation help
- Training on how to use third-party applications
- Customization of templates beyond what is provided
5. Software Compatibility Disclaimer
Some products, including infographics and charts, are created using native Microsoft PowerPoint features.
Please note:
- Certain charts or infographics may not be compatible with Apple Keynote or Google Slides.
- Formatting, animations, or charts may not render correctly outside Microsoft PowerPoint.
- It is your responsibility to review product descriptions and compatibility notes before purchase.
No refunds will be issued for incompatibility with unsupported software.
6. License and Permitted Use
Unless otherwise stated, all digital products are sold under a non-exclusive, non-transferable, revocable license.
You may:
- Use the product for personal or internal business purposes
- Edit or customize the product for your own use
You may not:
- Resell, redistribute, sublicense, or share the product
- Upload the product to marketplaces, file-sharing sites, or repositories
- Claim the product as your own intellectual property
- Use the product in a way that violates applicable laws
7. Intellectual Property Rights
All content, products, designs, text, graphics, and files remain the intellectual property of the website owner or its licensors.
Purchase of a digital product does not transfer copyright or ownership rights.
Unauthorized use, duplication, or distribution may result in legal action.
8. Account Responsibility and Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities conducted under your account
We reserve the right to suspend or terminate accounts suspected of:
- Fraudulent activity
- Abuse of downloads
- Violation of licensing terms
- Chargebacks or payment disputes
9. Payment Disputes and Chargebacks
Before completing your purchase, you must agree to these T&Cs.
Important Notice:
- Any disputes initiated through PayPal, credit card providers, banks, or payment processors will result in immediate and permanent account suspension.
- Suspended accounts lose all access to purchased products without the right to reinstatement.
- Disputes must first be addressed by contacting us directly.
10. Pricing and Payment
All prices are listed in the applicable currency and may be subject to change without notice.
We reserve the right to:
- Correct pricing errors
- Cancel transactions resulting from technical or pricing mistakes
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our digital products.
- We make no guarantees that the products will meet your specific requirements or expectations.
Use of all digital goods is at your own risk.
12. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting on the website.
Continued use of the website or products constitutes acceptance of the revised terms.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where the business is registered, without regard to conflict-of-law principles.
14. Contact Information
For support, technical issues, or general inquiries, please contact us using the details provided on the website.